1Answer
Every call answered.
The AI picks up within two rings, nights, weekends, holidays, as your company, by name. No voicemail, no hold music. The customer reaches a live agent every time.
Call comes in.
Job gets booked.
Dispatch is a 24/7 AI call center that answers every inbound call as your company, qualifies the job, and books the appointment, no hold music, no voicemail, no missed revenue.
Incoming · 11:47 PM+1 (555) 0146, HVAC service
Atreyus AI, this is Riley, how can I help?
Our compressor's down. Can someone come tomorrow?
Got a tech open 8–10 AM. Booking now…
Tue · Aug 12Field Service
7a
8a
9a
10a
11a
12p
✓Booked in ServiceTitan
Dispatch Live
Answers the call, qualifies the job, checks availability, and books directly into your field service platform — while the customer is still on the line.
- After-hours capture
- +70%
- Coverage
- 24/7
- Call to booked
- <30s
- Avg call duration
- 2.4min
How it works
From inbound call to booked job in three steps.
Dispatch handles the full inbound workflow — answer, qualify, and book — in the time it takes a customer to decide whether to hang up or stay on hold.
2Book
Job booked in real time.
Dispatch qualifies the job, captures the address and scope, checks live tech availability, and locks the appointment, directly in ServiceTitan or Salesforce, while the customer is still on the line.
3Dispatch
Confirmation fires automatically.
Tech gets a push notification with job details. Customer gets an SMS confirmation with the booking window. No manual entry, no missed follow-ups, no dropped leads.
Before · After
Two ways to handle the same call.
Without Dispatchnext morning
Manual workflow.
01
After-hours call routes to voicemail. Customer hangs up.
—02
Morning: staff listens to messages and begins calling back.
30m03
Manual schedule check across technician calendars.
20m04
Customer not reachable — phone tag begins.
45m05
Job finally booked and entered in ServiceTitan.
15mLead capturedMaybe
With Dispatch~ 75 seconds
Dispatch workflow.
01
Customer calls at 11 PM. AI answers within 2 rings.
2s02
AI identifies job type, captures address, qualifies lead.
45s03
Live schedule check — next available tech surfaces.
10s04
Customer confirms. Job booked in ServiceTitan live.
15s05
SMS confirmation to customer. Push notification to tech.
5sCycle1m 17s
Impact
The numbers, on a typical Dispatch rollout.
HVAC, plumbing, and electrical contractors see measurable lift in the first month — more after-hours jobs captured, faster response times, and higher booking rates without adding dispatch headcount.
After-hours capture
+0%
Calls that would have been missed now booked before competitors answer.
Hold time
↓0s
Every inbound answered within two rings, around the clock.
Booking conversion
0%
Qualified calls that end with a confirmed appointment in the system.
Call to booked
<0s
From first ring to confirmation in the CRM, no human required.
We were losing eight to twelve jobs a week to voicemail. Dispatch turned those missed calls into booked appointments before we even opened in the morning.
Operations ManagerRegional HVAC & plumbing contractor
+0%
After-hours capture
0s
Hold time
0%
Booking conversion
Book a demo
See Dispatch on your calls.
Bring a real after-hours scenario. We'll run a live call through Dispatch in a 30-minute session, you'll hear the AI answer as your company, watch the job book into ServiceTitan, and see the confirmation fire. No slides, no setup, no hand-waving.
30-min working session